End User Adoption Tips Office 365

End User Adoption Tips for Office 365 [Podcast]

Heather Newman sits down with Erica Toelle, Product Evangelist at RecordPoint as well as an internationally recognized speaker on SharePoint, Office 365 and productivity. In this episode they discuss in depth, the importance of end user adoption to a successful SharePoint deployment and Erica’s recommendations on creating a space where it can grow.

User Experience Records Management

Why User Experience Matters in Records Management

Whether or not they have heard or know about UX, all technology users are being exposed to good and bad user experiences every day. And the fact that the most valuable company in the world as of today, Apple, uses design to differentiate their products has influenced other businesses to value design in their own offerings. UX is just as important in records management – here is why.

Enabling Zero-Touch Change Management

Arguably one of the biggest challenges of rolling out a records management solution is the effort around managing the transition to the new solution. But fundamentally the key message boils down to engagement of end users. If they are not engaged, you can send as many carefully crafted communications as you like and even run several supporting training sessions, your rollout will still be destined to fail.