Australian Privacy Act
compliance with RecordPoint

The Australian Privacy Act (Privacy Act) is the principle law governing the handling of personal information about individuals.First passed in 1988, the law initially covered only how Australian government agencies handled the data of their citizens during regular operations. From 2001, it began to cover private organizations as well, and has evolved in the past 20 years to add new controls and coverage throughout Australia. With RecordPoint, organizations can be confident in their compliance with this critical law.

How RecordPoint can help

RecordPoint is designed with key features designed to assist with Australian Privacy Act compliance. These features include:

Easily respond to consumer rights request

The Australian Privacy Act gives individuals the right to request access to their personal information — and public sector organizations must respond within 30 days. RecordPoint searches across all your connected systems by content, not just metadata, so you can quickly surface what you hold about any individual and respond accurately.

Know exactly where sensitive data lives

The Australian Privacy Act requires you to collect only what's reasonably necessary and use it only for the purpose it was collected for — both of which depend on knowing exactly what personal information you hold and where. RecordPoint automatically discovers and classifies personal information across hundreds of connected systems, in place, so you can demonstrate you're handling it in line with both obligations.

What is the Australian Privacy Act?

The Australian Privacy Act was initially passed in 1988 to fulfill Australia's agreement to implement the Organization for Economic Cooperation and Development (OECD) Guidelines on the Protection of Privacy and Transborder Flows of Personal Data, as well as meet its obligations under Article 17 of the International Covenant on Civil and Political Rights.

The Privacy Act was passed to put in guardrails around how government agencies and certain private sector companies should manage the personal data of Australia and Norfolk Island citizens. The Act is the principal piece of Australian legislation protecting the handling of personal information about individuals. This includes the collection, use, storage and disclosure of personal information in the federal public sector and in the private sector.

All Australian government agencies need to comply with the act. In terms of businesses, they need to comply with the Privacy Act in general if they have more than A$3 million in annual turnover. Healthcare providers, credit reporting agencies, or companies who trade in personal information need to comply with the Act regardless of annual turnover.

The Act has been revised several times over the years, with the most recent amendments made in November 2024. The Privacy and Other Legislation Amendment Act 2024 revised the Privacy Act in accordance with the review of the Privacy Report completed in 2023.

New additions to the Act as of November, 2024:

  • A new statutory tort to address serious invasions of privacy
  • Development of a Children's Online Privacy Code to better protect children from a range of online harms, supported by an additional A$3 million over three years to the Office of the Australian Information Commissioner for it to develop this important Code
  • Greater transparency for individuals regarding automated decisions that affect them
  • Streamlined information sharing in the case of an emergency or eligible data breach, while ensuring that information is appropriately protected
  • Stronger enforcement powers for the Australian Information Commissioner

These reforms are meant to improve the control Australians have over their personal data, and also include a new criminal offense related to doxxing. This new criminal charge makes the penalties stronger for maliciously releasing personal information online.

A new statutory tort to address serious invasions of privacy
Development of a Children's Online Privacy Code to better protect children from a range of online harms, supported by an additional A$3 million over three years to the Office of the Australian Information Commissioner for it to develop this important Code
Greater transparency for individuals regarding automated decisions that affect them
Streamlined information sharing in the case of an emergency or eligible data breach, while ensuring that information is appropriately protected
Stronger enforcement powers for the Australian Information Commissioner

    How can businesses comply with the Australian Privacy Act?

    The most significant action that business can take to comply with the Privacy Act is to follow the 13 Australian Privacy Principles. These principles, introduced in 2014, outline how the Australian government or covered organization should protect the privacy of Australian citizens. These privacy principles include:

    1
    Open and transparent management of personal information

    Ensure organizations manage personal information in an open and transparent way, and includes creating a privacy policy. When collecting personal information, you need to be clear with how you're managing and using it.

    2
    Anonymity and pseudonymity

    Ensure individuals have the ability to be anonymous and not identify themselves when working with your organization, or they have the ability to use a pseudonym. There are exceptions under this principle.

    3
    Collection of solicited personal information

    This principle outlines when an organization can collect personal information, with higher standards applied to sensitive information such as criminal records or health data.

    4
    Dealing with unsolicited personal information

    This principle describes how to deal with personal information that a covered entity did not ask for. Unsolicited personal data can sometimes be retained if it would have been collected under APP 3.

    5
    Notification of the collection of personal information

    Describes when a covered entity has to inform individuals about the collection of personal information and the purpose of the collection. Reasonable steps must be taken to communicate at or before the time of collection.

    6
    Use or disclosure of personal information

    Compliance with this principle means ensuring you disclose how you intend to use collected personal information. According to the Privacy Act, companies are only able to use personal data for one primary purpose. Ensure that this remains the case.

    7
    Direct marketing

    In general, personal information can't be used for direct marketing, except where there's a reasonable expectation that this is the intended purpose. Organizations also need to provide a way to opt out of receiving marketing communications.

    8
    Cross-border disclosure of personal information

    Prior to sending personal information overseas, the covered entity needs to take reasonable steps to protect it. This includes ensuring that the overseas recipient doesn't violate the Australian Privacy Principles.

    9
    Adoption, use or disclosure of government related identifiers

    This principle restricts the adoption, use, and disclosure of government related identifiers by organizations. Ensure that any data collected doesn't use government identifiers unless it's approved to do so.

    10
    Quality of personal information

    Covered entities need to take reasonable steps to ensure that the personal information it uses and discloses is accurate, up to date, and complete. It also needs to be relevant data to the intended purpose.

    11
    Security of personal information

    To comply with this principle, you need to take reasonable steps to ensure that personal information is kept secure. This includes adding data protection, implementing role-based access controls, and generally defending personal data against compromise, misuse, and unauthorized access.

    12
    Access to personal information

    Individuals need to be provided access to their personal information on request. This can include offering up the ability to know what data the organization has on an Australian citizen via a web request or email form.

    13
    Access to personal information

    Individuals need to be provided access to their personal information on request. This can include offering up the ability to know what data the organization has on an Australian citizen via a web request or email form.

    14
    Correction of personal information

    Organizations need to ensure there is a process in place to correct any out-of-date personal information. Part of the inherent rule is that all collected personal data needs to be kept up to date. This principle governs the development of those processes.

    Penalties for noncompliance

    Individuals can face a fine up to
    $2.5 million AUD
    Companies can face a fine up to
    $50 million AUD

    For serious or repeated privacy breaches under the Australian Privacy Act, individuals can face penalties of up to $2.5 million AUD, while companies can be fined up to $50 million AUD, three times the benefit obtained from the breach, or 30% of their adjusted turnover, whichever is greater.

    Frequently asked questions

    What kind of data is covered under the Australian Privacy Act?
    What businesses are covered under the Australian Privacy Act?
    Have more questions about Australian Privacy Act compliance or looking for additional details? Reach out to our friendly team - we're happy to help you navigate it.
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