At RecordPoint we take the availability and security of our cloud offering very seriously. This article continues to explain the investments and key operational elements our teams use to keep your data secure, ensure your service is available, roll out updates, and make changes to the production environments hosting our cloud service.
Proper handling of updates and change is always a challenge and even more so when running a SaaS offering such as Records365. Careful thought must be paid to each component of the solution, from the infrastructure to the logical architecture, and to each component’s individual strategy regarding updates and changes, as well as an overall holistic approach to change in the system. Resilience and support for change is accomplished by providing architectural options at each layer of the solution and by the avoidance of single points of failure, or more specifically, single points of an update.